- Located in downtown Kelowna, Gateway is an open space where individuals can drop-in as long as doors are open- The Gateway space is an extension of our outreach and community inclusion supports, that supports individuals with disabilities supported through Community Living BC. At Gateway, people can access:- Free Wi-Fi & computer use- Private bathroom & shower- Laundry- Harm reduction supplies (ex. naloxone kits & condoms)- Gym passes- Bus tickets (as supplies lasts)- Kitchen- Direct access to Connection activities and support workers- Couches- Netflix- Temporary storage- Food deliveries by the Central Okanagan Community Food Bank \Primary Contact: Elliot Penner, Director of Community Living Services, The John Howard Society of the Central & South Okanagan; Phone: 250.300.7814; Email: [email protected] \Hours: Mon-Fri: 8:00am-4:30pm \Languages: English

Facebook: www.facebook.com/jhscsoTwitter: twitter.com/johnhowardbc

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A modular supportive housing project that will support individuals with diverse needs including homelessness, mental illness, and substance misuse; 46 studio suites, a common dining area, amenity space, commercial kitchen, and a room for support services; Each unit is furnished and includes a 3-piece bathroom and kitchenette; Also includes a secure storage area for bikes and personal possessions; 5 units will be wheel-chair accessible.Building will be staffed 24/7, have controlled access, and have CCTV in common areas; Residents will have access to meal programs, life and employment training support, health and wellness support services, and opportunities for volunteer work.

Accessibility: Fully Accessible \Languages: English

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- Provides 49 units of low income supportive housing for adult men and women (19+) who are at risk of homelessness and require some support to maintain their housing- Supportive housing has proven effective at moving at risk of homelessness individuals to more secure housing, connecting them with the services and supports needed to stabilize and rebuild their lives- Individualized support services to maintain independent living, with outreach as the main method of delivery \Primary Contact: Amanda Barrett, Manager of Residential Services; Phone: 250.575.9196; Fax: 778.436.9476; Email: [email protected] \Hours: Mon-Fri: 8:30am - 4:00pm \Languages: English

Close To: Rutland Rd N and Hwy 33

Facebook: www.facebook.com/jhscsoTwitter: twitter.com/johnhowardbc

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- Serves as an employment training for adults with disabilities (18+) with the intent to support them for the food service industry- Consists of 6 months of employment readiness and skill development that includes relevant certification, and hands-on paid employment in the cafe- Participants can earn First Aid/CPR, Foodsafe, WHMIS, and WorldHost certificates- Participants will develop a range of skills including customer services, point of sale, and barista training * catering and delivery are available

Accessibility: Fully Accessible \Primary Contact: Andrea Sage; Phone: 250.317.9864; Fax: 250.763.1483; Email: [email protected] \Hours: Mon-Fri: 8:30am - 4:00pm \Languages: English ; Can access interpreter if needed

Close To: St Paul St and Bernard Ave

Facebook: www.facebook.com/jhscsoTwitter: twitter.com/johnhowardbc

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Prevously known as: Gateway Mentoring & Outreach Program

Outreach + Community Inclusion are part of our community living supports, that includes skill development and community/home-based support, that assist adults with neurodevelopmental disabilities who are either involved in the criminal justice system or at-risk of being criminalizedSome of the main ways our services can help are: - Meeting one-on-one on a frequent and regular basis- Assistance with activities of daily living (ADL) and promoting independent living skills- Assistance with therapeutic recreational activities- Support acquiring and maintaining housing- Assistance with finding employment and occupational pursuits- Assisting with legal conditions and orders- Connecting to pertinent resources such as mental health, treatment, and others

Accessibility: Fully Accessible \Primary Contact: Elliot Penner, Director of Community Living Services, The John Howard Society of the Central & South Okanagan; Phone: 250.300.7814; Email: [email protected] \Alternate Contact: Amanda Mason, Quality Service Lead, The John Howard Society of the Central & South Okanagan; Phone: 250.317.7693; Email: [email protected] \Hours: As needed \Languages: English

Facebook: www.facebook.com/jhscso/Twitter: twitter.com/johnhowardbc

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Ready to Rent BC (R2R) is an educational course on housing to builds skills, knowledge, and confidence for program participants, preparing them the housing market. The goal is to empower tenants to understand their rights and responsibilities, communicate effectively with landlords, neighbours and roommates, budget to maintain their housing, and look after their home. \Primary Contact: Kara Rose \Languages: English

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- Offers innovative employment training program, provided in partnership with Fortis BC that specializes in energy efficiency, upgrades and retrofitting- Targets individuals who have little or no experience in the formal labour market and struggle with barriers to employment - Participants receive 3 months of intensive employability training comprised of pre-program planning/motivational enhancement, classroom teaching, on-the-job field training, and post-graduate follow-up support- Graduates receive WHMIS, Fall Protection, First Aid/CPR, and Construction Safety Training System certification

Accessibility: Fully Accessible \Primary Contact: Andrea Sage, Manager of Employment Programs; Phone: 250.317.9864; Email: [email protected] \Hours: Mon-Fri: 8:30am - 4:00pm \Languages: English

Close To: St Paul St and Bernard Ave

Facebook: www.facebook.com/jhscsoTwitter: twitter.com/johnhowardbc

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S.T.O.P. consists of ten units during which time participants meet with the program counselor weekly over 15 weeks. S.T.O.P. includes group, individual, and couples counselling as well as peer support. The program is designed to teach techniques that can be used to address violence in relationships and to promote personal growth.STOP includes:- Identifying abuse & abusive behaviours- Understand emotions, emotional regulation, and toxic shame- Learn how anger manifests physically, emotionally, and behaviourally- Learn how to avoid becoming by strong emotions and other coping strategies- Awareness of triggers and building relapse prevention skills- Learning effective communication- Learn the effects of abuse on partners and children- Building self-esteem, positive thinking and creating positive choices - Learn about empathy and understanding- Learn to be accountable and responsible for behaviours \Primary Contact: Michelle LaBoucane; Phone: 250.763.1331 ext 206; Email: [email protected] \Languages: English

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- Creates innovative programs and resources that improve access to BCs justice system for the general public, teachers, youth, persons with disabilities, Aboriginals and immigrants in BC to help them better understand how our justice system works and how to resolve their legal matters- Most programs and resources are available free of charge and can be accessed through the website \Primary Contact: Leanna Kohnke, Regional Coordinator; Email: [email protected] \Languages: English

Close To: Water St and Smith Ave

Facebook: www.facebook.com/JusticeEducationTwitter: www.twitter.com/JusticeEdYouTube: www.youtube.com/JusticeEducationBC

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- Provides a safe, social, alcohol and drug free environment for its members and prospective members alike- Offers meeting rooms for AA, Al-Anon, N/A and G/A meetings- On-site cafe sells breakfast, lunch (all day), coffee and soft drinks- Provides a computer and library area for members only

Accessibility: Wheelchair lift \Hours: 9:00am - 9:00pm (7 days per week) \Languages: English

Close To: Vasille Rd and Harvey Ave

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Offers physiotherapy services to treat conditions that include:- bowel disorders- urinary disorders- women's health (breast cancer, osteoporosis, and pregnancy-related conditions)- men's health- male/female pelvic pain- sexual dysfunction- sports and orthopedic injuries- core strengthening \Hours: By appointment only

Close To: Willow Cres and Highland Dr N

Facebook: www.facebook.com/Kare-Physiotherapy-402499809821297/

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Operates a variety of community programs, services and supports including The Crisis Line, Community Information, Volunteering Information, Immigrant Services, Translation and Interpretation Services, Employment Services, Family Friend Program, Adoption Services, Kids Count Program, and Family Group Conferencing

Accessibility: Fully Accessible \Hours: Mon-Fri: 8:30am - 4:30pm (closed 12pm - 1pm) \Languages: English ; Chinese ; Mandarin ; Serbo-Croatian ; Spanish

Close To: Leon Ave and Bertram St

Facebook: www.facebook.com/KCRcommunityInstagram: www.instagram.com/kcrcommunityLinkedIn: ca.linkedin.com/company/kcr---kelowna-community-resources?trk=company_nameTwitter: twitter.com/KCRcommunityYouTube: www.youtube.com/user/kelownacommunityres

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- Provides adoption services throughout BC for birth parents and adoptive parents- Specializes in domestic (in BC) infant, inter-country (child from another country), and Ministry (child from BC in foster care system) adoption placements

Accessibility: Fully Accessible \Hours: Mon-Fri: 8:30am - 4:30pm (closed 12pm - 1pm) \Languages: English

Close To: Leon Ave and Bertram St

Facebook: www.facebook.com/adoptionbcInstagram: www.instagram.com/kcrcommunityLinkedIn: www.linkedin.com/company/kcr---kelowna-community-resources?trk=company_nameTwitter: twitter.com/KCRcommunityYouTube: www.youtube.com/user/kelownacommunityres

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- Offers a one-stop shop where families and children can drop-in for information or attend a program offered by a network of local agencies that suits their needs, such as early learning programs, or parent and tot drop-ins- Provides referrals to intervention services, health services, social supports such as housing and rental assistance, food security, low cost services/activities and other resources available in the community

Accessibility: Fully Accessible \Primary Contact: Terri Scott, Family Hub Facilitator; Phone: 250.826.6264 \Alternate Contact: Rich Chapman, Family Hub Facilitator; Phone: 250.317.0143; Email: [email protected] \Hours: Mon-Fri: 10:00am - 3:00pm \Languages: English

Close To: Pearson Rd and Franklyn Rd

Facebook: www.facebook.com/COFHP/Instagram: www.instagram.com/kcrcommunityLinkedIn: www.linkedin.com/company/kcr---kelowna-community-resources?trk=company_nameTwitter: twitter.com/KCRcommunityYouTube: www.youtube.com/user/kelownacommunityres

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Prevously known as: Community Information & Volunteer Centre ; Community Information and Referral Service ; Volunteer Kelowna

- Provides information about volunteer opportunities and connects volunteers to organizations, special and fundraising events- Hosts and organizes training and support for managers of volunteers- Coordinates the Central Okanagan Volunteer Opportunities Fair each September- Offers presentations regarding volunteerism

Accessibility: Fully Accessible \Primary Contact: Dawn Wilkinson, Community Services Manager; Phone: 250.763.8008 ext 124; Email: [email protected] \Hours: Mon-Fri: 8:30am - 4:30pm (closed 12pm - 1pm) \Languages: English

Close To: Leon Ave and Bertram St

Facebook: www.facebook.com/Volunteer.Central.Okanagan/Instagram: www.instagram.com/kcrcommunity/LinkedIn: www.linkedin.com/company/kcr---kelowna-community-resources?trk=company_nameTwitter: twitter.com/volunteerfairYouTube: www.youtube.com/user/kelownacommunityres

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- Provides employment assistance for individuals 18 years or older who would like to get ready for college, improve math, reading or study skills- Provides training at each person's level to help them get back to work or continue with school- Participants will receive educational assessment and individualized training plan, career and educational planning (including trades), improve math and literacy skills, basic computer training, workplace communication, short term certificate training such as Food Safe and First Aid, and work search training

Accessibility: Fully Accessible \Hours: Mon-Fri: 8:30am - 4:30pm (closed 12pm - 1pm) training hours vary, please call or email for schedule \Languages: English

Close To: Leon Ave and Bertram St

Facebook: www.facebook.com/KCRcommunityInstagram: www.instagram.com/kcrcommunityLinkedIn: www.linkedin.com/company/kcr---kelowna-community-resources?trk=company_nameTwitter: twitter.com/KCRcommunityYouTube: www.youtube.com/user/kelownacommunityres

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Provides pregnant and single mothers with support, companionship, encouragement, home-visits and connections to resources in the community

Accessibility: Fully Accessible \Hours: Mon-Fri: 8:30am - 4:30pm (closed 12pm - 1pm) \Languages: English

Close To: Leon Ave and Bertram St

Facebook: www.facebook.com/thefamilyfriendprogramInstagram: www.instagram.com/kcrcommunityLinkedIn: www.linkedin.com/company/kcr---kelowna-community-resources?trk=company_nameTwitter: twitter.com/KCRcommunityYouTube: www.youtube.com/user/kelownacommunityres

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- Provides integration and settlement services- Empowers newcomers to Canada to become independent and contributing members of the community- Offers translation and interpretation services, and referrals to English as a Second Language (ESL) classes

Accessibility: Fully Accessible \Primary Contact: Katelin Mitchell, Immigrant Services Manager; Phone: 250.763.8008 ext 130; Email: [email protected] \Alternate Contact: Ellen Boelcke, Executive Director \Hours: Mon-Fri: 8:30am - 4:30pm (closed 12pm - 1pm) \Languages: English ; French ; Arabic ; Chinese - Cantonese and Mandarin ; Dutch ; Filipino ; German ; Greek ; Gujarati ; Hindi ; Hungarian ; Italian ; Japanese ; Korean ; Mandarin ; Polish ; Portuguese ; Punjabi ; Romanian ; Russian ; Serbo-Croatian ; Somali ; Spanish ; Swedish ; Thai ; Ukrainian ; Urdu ; Interpretive Services ; Taiwanese; Serbian; Bosnian; Armenian; Croatian; Farsi; Tagalog; Albanian; Macedonian; Slovenian; Ilongo; Ilocano; Kapampangan

Close To: Leon Ave and Bertram St

Facebook: www.facebook.com/KCRimmigrantInstagram: www.instagram.com/kcrcommunityLinkedIn: www.linkedin.com/company/kcr---kelowna-community-resources?trk=company_nameTwitter: twitter.com/KCRcommunityYouTube: www.youtube.com/user/kelownacommunityres

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- Provides employment services for immigrants and newcomers- Offers resume and cover letter writing assistance- Canadian Workplace Culture and Employment Standards- Assists with the application process for Foreign Credential Recognition- Connects and links to specialized services in the community

Accessibility: Fully Accessible \Primary Contact: Latif Kacuri, Settlement Worker; Phone: 250.763.8008 ext 127; Email: [email protected] \Alternate Contact: Olivet Carullo, Settlement Worker; Phone: 250.763.8008 ext 123; Email: [email protected] \Hours: Mon-Fri: 8:30am - 4:30pm (closed 12pm - 1pm) \Languages: English ; French ; Dutch ; Filipino ; German ; Greek ; Gujarati ; Hindi ; Hungarian ; Italian ; Japanese ; Korean ; Mandarin ; Polish ; Portuguese ; Punjabi ; Romanian ; Russian ; Somali ; Spanish ; Swedish ; Thai ; Ukrainian ; Urdu ; Interpretive Services ; Taiwanese; Serbian; Bosnian; Armenian; Croatian; Farsi; Tagalog; Albanian; Macedonian; Slovenian; Ilongo; Ilocano; Kapampangan

Close To: Leon Ave and Bertram St

Facebook: www.facebook.com/KCRimmigrantInstagram: www.instagram.com/kcrcommunityLinkedIn: www.linkedin.com/company/kcr---kelowna-community-resources?trk=company_nameTwitter: twitter.com/KCRcommunityYouTube: www.youtube.com/user/kelownacommunityres

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Prevously known as: Community Information and Referral Service

Provides information about the community, its resources and volunteer opportunities by phone, email, in-person, or online utilizing KCR's regional Online Directory of Community Resources \Primary Contact: Dawn Anthony, Information Development - Community Services; Phone: 250.763.8008 ext 125; Email: [email protected] \Alternate Contact: Dawn Wilkinson, Community Services Manager; Phone: 250.763.8008 ext 124; Email: [email protected] \Hours: Mon-Fri: 8:30am - 4:30pm (closed 12pm - 1pm) \Languages: English

Close To: Leon Ave and Bertram St

Facebook: www.facebook.com/KCRcommunity/Instagram: www.instagram.com/kcrcommunityLinkedIn: www.linkedin.com/company/kcr---kelowna-community-resources?trk=company_nameTwitter: twitter.com/KCRcommunityYouTube: www.youtube.com/user/kelownacommunityres

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- Offers employment services to assist individuals who have a disability, or are an immigrant, or are over the age of 50- Participants will receive basic computer skills, your skills matched to real jobs, increased confidence, focused resumes and job search skills wage subsidy, individual job coaching, follow-up support, information on Canadian workplace culture, and certifications, such as First Aid and Food Safe

Accessibility: Fully Accessible \Hours: Mon-Fri: 8:30am - 4:30pm (closed 12pm - 1pm) training hours vary, please call or email for schedule \Languages: English

Close To: Leon Ave and Bertram St

Facebook: www.facebook.com/KCRcommunityInstagram: www.instagram.com/kcrcommunityLinkedIn: www.linkedin.com/company/kcr---kelowna-community-resources?trk=company_nameTwitter: twitter.com/KCRcommunityYouTube: www.youtube.com/user/kelownacommunityres

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