Facilitates access to resources that people require to improve mental health and community integration, builds resiliency, and supports recovery from mental illness.Programs and services include:- Wellness Development Centre- Peer Support Services - Wellness Grants, Bounce Back- Meals Matter- Connected by 25- Family Navigation- Mental Health First Aid- Consumer and Family Education and Services- Willowbridge Transitional Housing- Rosemead Apartments- Community Navigation and Outreach

Accessibility: Fully Accessible \Hours: Office Hours: Mon-Fri: 9:00am - 4:00pm (program hours vary) \Languages: English

Close To: Sutherland Ave and Pandosy St

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- Works with adults aged 19+ who are homeless or at-risk of homelessness - Assists individuals to navigate complex social systems with the goal of increasing their quality of life, providing an opportunity to move forward in their lives, and preventing or breaking the cycle of homelessness - Assists individuals to navigate systems of care such as mental health, addictions counselling and health care - To develop the skills and connections to find and maintain affordable, safe, and stable housing - To access eligible income supports (Income Assistance, PWD, PPMB), with life-skills development through money management, banking support, grocery shopping, meal preparation and self-advocacy skills - By investigating and assisting with educational and vocational supports and services- To access to primary health care providers and support- By helping people to become involved in leisure, recreational, spiritual, and cultural activities and engage them in the community to develop natural support networks \Hours: Office Hours: Mon-Fri: 9:00am - 4:00pm (program hours vary) \Languages: English

Close To: Sutherland Ave and Pandosy St

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- Provides consistent, current information on mental health, and leadership and mentoring to people experiencing mental health issues, their family members and the general public - Encourages participation in the decision making process regarding mental health and addictions services \Hours: Office Hours: Mon-Fri: 9:00am - 4:00pm (program hours vary) \Languages: English

Close To: Sutherland Ave and Pandosy St

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Hosted by the Canadian Mental Health Association Kelowna, Foundry Kelowna unites 25 partner organizations that will address the health care needs of youth ages 12 to 24 and their families.- Mental Health Services (Walk-In counselling)- Primary care (Physicians, access to sexual health counselling)- Substance use programs (Education, counselling and referral)- Youth and family navigation and peer support (support groups, educational events)- Social services (housing, income assistance, employment support and emergency food closet)- Walk-in Medical Clinic (select hours) \Hours: Mon-Fri: 9:00am - 5:00pmDrop-in Counselling: Mon-Fri: 2:00pm - 5:00pmWalk-in Clinic: Mon,Tue,Thu: 1:00pm - 5:00pm; Fri: 9:00am - noon.

Close To: Hwy 97 & Kirschner Road

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- Offers an intake, assessment, and service delivery hub for youth and young adults, ages 16-24, which facilitates connections to mental health services, community resources, and emotional and material supports - Each week, CMHA brings together health and community supports to interact with individual youth to form a collaborative plan of action and follow up, providing immediate access to clinical, vocational, and community services - This process saves time and money and connects key professionals with youth to address their individual needsLINC is a key element of CMHA’s Connected by 25, an initiative designed to provide supports to young people vulnerable in their transitions to adulthood, and is delivered by the Kelowna Youth Transitions Working Group: CMHA Kelowna, The Bridge Youth & Family Services, Interior Health, and the Ministry of Children and Family Development

Accessibility: Fully Accessible \Primary Contact: CJ LeBlanc, Youth Transitions Navigator; Email: [email protected] \Alternate Contact: John West, Youth Transitions Navigator; Email: [email protected] \Hours: Office Hours: Mon-Fri: 9:00am - 4:00pm (program hours vary) \Languages: English

Close To: Sutherland Ave and Pandosy St

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- Provides our community with affordable meals in support of a balanced diet and healthy lifestyle - Individually portioned, frozen, and nutritionally balanced meals are available for sale- Meals are prepared by the Kitchen Connections team from scratch using local and organic food whenever possible- Meals are available for pick up and purchase by anyone in the community

Accessibility: Fully Accessible \Alternate Contact: Amanda Cataldi, Coach; Email: [email protected] \Hours: Meals and Punch Cards available for purchase during office hours: Mon-Fri: 9:00am - 4:00pm (program hours vary) \Languages: English

Close To: Sutherland Ave and Pandosy St

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- Trains on how to identify and provide the initial help that is so important to people who are showing signs of a mental health problem or experiencing a mental health crisis- Two day workshop covers explanations of mental health, mental illness and mental health problems, signs and symptoms of common mental health problems and crisis situations, information about effective interventions and treatments, and ways to access professional help

Accessibility: Fully Accessible \Primary Contact: Charly Sinclair, Mental Health First Aid Instructor \Alternate Contact: Amanda Swoboda, Mental Health First Aid Instructor \Hours: Office Hours: Mon-Fri: 9:00am - 4:00pm (program hours vary) \Languages: English

Close To: Sutherland Ave and Pandosy St

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Peer Support Services are for people coping with isolating effects and stigma of mental health issues who wish to connect with others with lived experience in a wellness-based environment.Peer Support Group: - Weekly groups facilitated by volunteers and staff with lived experience, where people can share their experiences with mental health problems, discuss strategies for wellness, and provide mutual support in their journey towards recoveryOne-on-one Peer Support: - One-on-one mentors have lived experience and are there to listen, provide support and understanding and assist with goal-setting, wellness planning and recovery options - Mentors are screen volunteers who have completed comprehensive training- Mentors are not counselors or therapists but can plan a valuable role in the recovery processHospital Support: - Volunteer mentors accompany the Peer Support Team Lead to the KGH psychiatric unit to lead weekly activity groups and provide information on CMHA programs and services- Aims to decrease isolation, provide support, and ease transition back into the community

Accessibility: Fully Accessible \Primary Contact: Charly Sinclair; Email: [email protected] \Hours: Office Hours: Mon-Fri: 9:00am - 4:00pm (program hours vary) \Languages: English

Close To: Sutherland Ave and Pandosy St

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Provides low-cost, one-bedroom apartments for people with mental health issues living on limited incomes, who are able to live independently over the long term \Primary Contact: Mike Gawliuk, Director of Service Delivery and Program Innovation; Email: [email protected] \Hours: Office Hours: Mon-Fri: 9:00am - 4:00pm (program hours vary) \Languages: English

Close To: Rosemead Ave and Elllis St

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- Offers a 12-week program set in a safe and supportive environment where young people can learn about and gain valuable life skills in a group environment- Space is limited to 15 young people per Supper Club with four clubs running per year

Accessibility: Fully Accessible \Hours: Office Hours: Mon-Fri: 9:00am - 4:00pm (program hours vary) \Languages: English

Close To: Sutherland Ave and Pandosy St

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- Works collaboratively with partners in the community- Helps parents/caregivers access relevant programs and services based on their individual needs, supports families in times of need, answers telephone-based inquiries, provides information on mental health and substance use issues and resources (online and community-based), completes an assessment and develops a plan of care with parents/caregivers \Hours: Office Hours: Mon-Fri: 9:00am - 4:00pm (program hours vary) \Languages: English

Close To: Sutherland Ave and Pandosy St

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- Offers a support group where caregivers/parents can meet other parents/caregivers, make connections, share experiences, and learn enhanced coping skills- Topics of discussion include: mental health issues, substance use, strategies for mental wellness, boundary setting, and communication skills- For more information, including dates and times, please contact the Family Navigator \Primary Contact: Melody Brewer, Parent/Family Navigator; Email: [email protected] \Hours: Office Hours: Mon-Fri: 9:00am - 4:00pm (program hours vary) \Languages: English

Close To: Sutherland Ave and Pandosy St

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Prevously known as: Club House

- Provides a place where individuals dealing with mental health issues can come to connect with others, engage in wellness-based activities, learn and improve mental and physical wellness, and contribute to a vibrant community- Provides opportunities for fitness, recreation, skills-building and socialization- Activities include: yoga and relaxation, art studio, gardening, arts and crafts, movies and documentaries, skills-building groups, discussion groups on wellness-related topics, community outings such as bowling or swimming

Accessibility: Fully Accessible \Primary Contact: Wes Zawertailo, Wellness Development Centre Team Lead; Email: [email protected] \Hours: Office Hours: Mon-Fri: 9:00am - 4:00pm Program Hours: Tue,Wed,Thu: 11:00am - 3:00pm \Languages: English

Close To: Sutherland Ave and Pandosy St

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- Assists people experiencing mental health issues and their families by providing them an opportunity to participate in activities in the community that support their recovery and wellness and improve quality of life- Examples include gym passes, Tai-Chi or Karate classes- Arts and crafts, pottery courses, music lessons- Education, Food Safe Certificate, First Aid Certificate, college courses- Funding for summer camps or swimming lessons \Hours: Office Hours: Mon-Fri: 9:00am - 4:00pm (program hours vary) \Languages: English

Close To: Sutherland Ave and Pandosy St

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- Provides supported, transitional housing for individuals who are homeless or at-risk of homelessness- Willowbridge participants receive support in developing the skills necessary to address mental health and substance use issues, brain injury, physical health problems, and income related issues- The building was designed to provide a welcoming and inclusive space that facilitates community and peer support- Our team aims to connect participants with community services, assist with goal-setting and life-skills development and encourage the development of healthy interpersonal relationships - Willowbridge program participants will be better equipped to secure stable and permanent housing, and develop and strengthen their skills and connections to set them up for ongoing success

Accessibility: Fully Accessible \Primary Contact: Ana Frias, Operations Coordinator; Email: [email protected] \Hours: Office Hours: Mon-Fri: 9:00am - 4:00pm (program hours vary) \Languages: English

Close To: Boyce Cres and Pandosy St

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- Focuses on meeting the needs of 16-24 year olds who are vulnerable in their transition to adulthood, and aims to empower youth by facilitating access to the social, emotional and material supports they need- Designed to assist young people at risk of falling through the cracks - Young people will experience increased resilience and sense of belonging while learning skills to help mitigate risk- Connected by 25 (CB25) is a partnership program between the Canadian Mental Health Association Kelowna Branch and The Bridge Youth and Family Services

Accessibility: Fully Accessible \Primary Contact: CJ LeBlanc, Youth Transitions Navigator; Email: [email protected] \Alternate Contact: John West, Youth Transitions Navigator; Email: [email protected] \Hours: Office Hours: Mon-Fri: 9:00am - 4:00pm (program hours vary) \Languages: English

Close To: Sutherland Ave and Pandosy St

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- Helps protect British Columbia's parks, protected areas, wildlife, and oceans- Connects British Columbians to nature \Languages: English

Facebook: www.facebook.com/cpawsbcTwitter: twitter.com/CPAWSbcYouTube: www.youtube.com/channel/UCNCLj9SSuuQT-X58t0l0NDQ

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- Works with local governments, municipalities and other humanitarian organizations to provide basic needs and recovery assistance to those affected by disasters- Volunteers positions available

Accessibility: Fully Accessible \Primary Contact: Kayla Pepper, Community Planning and Response Coordinator, Disaster Managment; Phone: 250.491.8443 ext 1206 \Hours: Mon-Fri: 9:00am - 1:00pm \Languages: English

Close To: Adams Rd and Sexsmith Rd

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Prevously known as: Medical Equipment Loan Service

Lends medical equipment such as wheelchairs, walkers, crutches, canes and bathroom equipment on a short-term basis to people of all ages who are recovering from surgery, illness or injury

Accessibility: Fully Accessible - wheelchair accessible, near transit \Primary Contact: Suzzette Byfield, Coordinator, Client Services; Phone: 250.491.8443; Fax: 250.491.8126; Email: [email protected] \Hours: Mon-Fri: 9:00am - 1:00pm \Languages: English

Close To: Adams Rd and Sexsmith Rd

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- Provides administration and program support for Red Cross operations in BC Interior- Organizes community based programs such as Health Equipment Loan Program (HELP), Disaster Management, First Aid Services, Water Safety Service, Violence and Abuse Prevention Programs

Accessibility: Fully Accessible \Primary Contact: Meghan Kreuger, Volunteer and Customer Support Services Coordinator; Phone: 1.855.995.3529; Email: [email protected] \Hours: Mon-Fri: 9:00am - 1:00pm \Languages: English

Close To: Adams Rd and Sexsmith Rd

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- Offers child abuse, relationship violence and bullying prevention education to youth and adults who work or serve youth- Delivery of information through authorized prevention educators or on-line

Accessibility: Fully Accessible \Primary Contact: Meghan Toal, Training Associate, RespectED: Violence and Abuse Prevention Program; Phone: 250.491.8443; Fax: 250.491.8126; Email: [email protected] \Hours: Mon-Fri: 9:00am - 1:00pm \Languages: English

Close To: Adams Rd and Sexsmith Rd

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