- Offers child abuse, relationship violence and bullying prevention education to youth and adults who work or serve youth- Delivery of information through authorized prevention educators or on-line

Accessibility: Fully Accessible \Primary Contact: Meghan Toal, Training Associate, RespectED: Violence and Abuse Prevention Program; Phone: 250.491.8443; Fax: 250.491.8126; Email: [email protected] \Hours: Mon-Fri: 9:00am - 1:00pm \Languages: English

Close To: Adams Rd and Sexsmith Rd

Facebook: www.facebook.com/crcbcyInstagram: www.instagram.com/redcrosscanada/Twitter: twitter.com/redcrosscanada

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- Provides services aimed at reducing cardiovascular risk factors and enhancing the health of individuals in the Central Okanagan- Provides risk factor modification through education and exercise- Helps improve fitness level, functional capacity and quality of life- Exercising in our clinically supervised environment ensures the utmost patient safety through close monitoring of heart rate, blood pressure, and telemetry- Offers a variety of programs and tailors each exercise session to meet the needs and goals of the individual- Focuses on cardiac risk factors, healthy eating, exercise guidelines, goal setting, stress and relaxation and understanding medications- Participants are strongly encouraged to have a partner attend the education classes with you at no extra charge

Accessibility: Not Accessible - Located on second floor; no elevator available \Hours: Office: Mon-Thu: 8:00am - 4:00pm \Languages: English

Close To: Pandosy St and Wardlaw Ave

Facebook: www.facebook.com/COACHKelowna

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Prevously known as: Kelowna Community Food Bank

- Assists local individuals and families who are in temporary financial difficulty and are in need of food- Offers various programs including Tiny Bundles, Vitality Program, Special Needs Hampers, Kids Snack Pack Program, Plant a Row Grow a RowTO RECEIVE FOOD ASSISTANCE IN KELOWNAFamilies (anyone with children aged 0-15yrs old):- Mon-Thu: 9:30am - 11:00amEveryone welcome:- Mon-Wed: 11:00am - 1:00pm- Thu: 11:00am - 2:00pmTiny Bundles (weekly for pregnant women or families with a baby under 1 yr old):- Fri, 8:30am - 11:00amBakery Items and Buns:- Mon-Fri: 9:30am - 3:45pm

Accessibility: Fully Accessible \Primary Contact: Lenetta Parry, Executive Director; Email: [email protected] \Alternate Contact: David Purdon, Associate Executive Director; Email: [email protected] \Hours: Office Hours: Mon-Fri: 8:00am - 4:00pm \Languages: English

Close To: Ellis St and Coronation Ave

Facebook: www.facebook.com/cofoodbank/Instagram: www.instagram.com/cofoodbank/Twitter: twitter.com/COFoodBankYouTube: www.youtube.com/user/KelownaFoodBank

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Prevously known as: Kelowna Community Food Bank

- Provides children from ages one to 12 years with a one week supply of ready-to-eat, healthy, nutritious (age appropriate) snacks to take to pre-school, day care or school- These snack packs include (but are not limited to) fresh fruit, cello-packaged fresh produce, yogurt, cheese, 100% fruit juice boxes and healthy granola bars

Accessibility: Fully Accessible \Primary Contact: Lenetta Parry, Executive Director; Email: [email protected] \Alternate Contact: David Purdon, Associate Executive Director; Email: [email protected] \Hours: Kelowna Office Hours: Mon-Fri: 8:00am - 4:00pmWest Kelowna Office Hours: Mon-Fri: 8:00am - 3:00pm \Languages: English

Close To: Ellis St and Coronation Ave

Facebook: www.facebook.com/cofoodbank/Instagram: www.instagram.com/cofoodbank/Twitter: twitter.com/COFoodBank

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Prevously known as: Kelowna Community Food Bank

- Supports the needs of clients who have special dietary or medical requirements including persons with diabetes, cancer, high blood pressure, HIV/AIDS, severe food allergies and eating disorders- Please note that a Doctor’s Note is required for proof of medical condition \Primary Contact: Lenetta Parry, Executive Director; Email: [email protected] \Alternate Contact: David Purdon, Associate Executive Director; Email: [email protected] \Hours: Kelowna Office Hours: Mon-Fri: 8:00am - 4:00pm \Languages: English

Close To: Ellis St and Coronation Ave

Facebook: www.facebook.com/cofoodbank/Instagram: www.instagram.com/cofoodbank/Twitter: twitter.com/COFoodBankYouTube: www.youtube.com/user/KelownaFoodBank

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Prevously known as: Kelowna Community Food Bank

- Provides program specially designed to meet the nutritional needs of pregnant mothers and families with children under the age of one- Participants are eligible for a weekly hamper containing milk, eggs, fresh fruits, vegetables and baby basics, with mothers also receiving a one-time layette containing new baby items when their baby is born- Public health nurses are available at the Food Bank twice per month to answer any questions new moms may have \Primary Contact: Lenetta Parry, Executive Director; Email: [email protected] \Alternate Contact: David Purdon, Assistant Executive Director; Email: [email protected] \Hours: Kelowna Office Hours: Mon-Fri: 8:00am - 4:00pm West Kelowna Office Hours: Mon-Fri: 8:00am - 3:00pm \Languages: English

Close To: Ellis St and Coronation Ave

Facebook: www.facebook.com/cofoodbank/Instagram: www.instagram.com/cofoodbank/Twitter: twitter.com/COFoodBankYouTube: www.youtube.com/user/KelownaFoodBank

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Prevously known as: Kelowna Community Food Bank

Ensures that participants receive adequate nutrition as outlined in Canada’s Food Guide, including milk, eggs, meat and fresh produce \Primary Contact: Lenetta Parry, Executive Director; Fax: [email protected]; Email: [email protected] \Alternate Contact: David Purdon, Associate Executive Director; Email: [email protected] \Hours: Kelowna Office Hours: Mon-Fri: 8:00am - 4:00pm \Languages: English

Close To: Ellis St and Coronation Ave

Facebook: www.facebook.com/cofoodbank/Instagram: www.instagram.com/cofoodbank/Twitter: twitter.com/COFoodBankYouTube: www.youtube.com/user/KelownaFoodBank

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- Provides counselling services at no cost for those struggling with problematic gambling, those affected by someone else's gambling, concerned family members or those wanting education or information about problem gambling- Also offers group treatment option- Office locations in Kelowna and Penticton \Primary Contact: Desne Hall; Phone: 778.821.0005 \Hours: Flexible appointments available \Languages: English

Close To: Springfield Rd and Barlee Rd

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- The EOC and the region’s Emergency Plan is coordinated by the City of Kelowna Fire Department and the EOC is staffed during emergencies with trained personnel from Lake Country, Kelowna, West Kelowna, Peachland, Westbank First Nation and Regional District of Central Okanagan- Officials from each local government, including the Regional District, RCMP, fire departments, BC Ambulance, Interior Health, School District 23, public works, transportation, communications and Emergency Support Services (ESS) volunteers meet and practice the plan regularly- The Plan also provides guidelines for recovery operations after any emergency or disaster ends \Hours: All numbers operate 24 hours a day, seven days a week.

Facebook: www.facebook.com/CORDEmergencyTwitter: twitter.com/CO_Emerg

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- Improves our community by pooling the charitable gifts of donors to create endowment funds and using the investment income to provide grants- Distributes both project and multi-year funds to local charities- Annual grant cycle deadlines are October 1st and May 1st

Accessibility: No elevator or escalator available, stairs only \Primary Contact: Bruce Davies, Executive Director; Email: [email protected] \Alternate Contact: Cheryl Miller, Director of Grants & Community Initiatives; Email: [email protected] \Hours: Mon-Fri: 8:30am - 4:30pm \Languages: English

Close To: Dolphin Ave and Kirschner Rd

Facebook: www.facebook.com/centralokanaganfoundationGoogle+: plus.google.com/114847529537691386098Twitter: twitter.com/centralokanaganYouTube: www.youtube.com/user/centralokanaganfound

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- Builds engagement for youth ages 15-25 in the Central Okanagan by providing grants through the COFFY annual grants program- The income generated for the endowment fund supports youth activities in the Central Okanagan \Primary Contact: Cheryl Miller, Director of Grants & Community Initiatives; Email: [email protected] \Alternate Contact: Molly Raposo, Office and Communications Coordinator; Email: [email protected] \Languages: English

Close To: Dolphin Ave and Kirschner Rd

Facebook: www.facebook.com/centralokanaganfoundationGoogle+: plus.google.com/114847529537691386098/aboutTwitter: twitter.com/COFforYouthYouTube: www.youtube.com/user/CentralOkanaganFound

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- Allocates federal funds to the community under the Government of Canada’s Homelessness Partnering Strategy's new Community Entity model- Distributes the Homelessness Partnering Strategy's Designated Communities and Aboriginal Homelessness funds to Canadian Mental Health Association, NOW Canada, Ki-Low-Na Friendship Society, and Okanagan Boys & Girls Clubs for the development of housing and support services \Primary Contact: Mia Burgess, Community Entity Coordinator; Phone: 778.214.4469 * 250.861.6160; Email: [email protected] \Alternate Contact: Cheryl Miller, Director of Grants & Community Initiatives; Phone: 250.861.6160; Email: [email protected] \Hours: Mon - Fri: 8:30am - 4:30pm

Close To: Dolphin Ave and Kirschner Rd

Facebook: www.facebook.com/centralokanaganfoundationGoogle+: plus.google.com/114847529537691386098/aboutTwitter: twitter.com/centralokanaganYouTube: www.youtube.com/user/CentralOkanaganFound

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- Preserves and restores heritage buildings and heritage conservation- Manages Guisachan Heritage Park and owns Benvoulin Heritage Church, Reid Hall, McIver House, and McDougall House- Manages the City of Kelowna Heritage Grants Program (CoKHGP)- Offers facilities and halls for rent

Accessibility: Wheelchair accessible at Benvoulin Heritage Church and Reid Hall \Primary Contact: Lorri Dauncey, Heritage Planning and Projects Director & City of Kelowna Heritage Grants Manager; Phone: 250.861.7188; Email: [email protected] \Alternate Contact: Shannon Jorgenson, Managing Director; Phone: 250.861.7188; Email: [email protected] \Hours: Office Hours: Mon,Wed,Thu: 10:00am - 3:00pm \Languages: English

Facebook: www.facebook.com/OkHeritageSociety

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- Provides social, emotional and practical support to comfort and improve the quality of life for those living with terminal illness and their loved ones- Bereavement support is available for individuals experiencing grief due to the death of a loved one, regardless of where the loss occurred- Both drop-in and 8-week support group programs are offered throughout the year- Professional counselling is available, and trained volunteers provide support and respite in-home, at a facility, the hospital, or at Hospice House- A 40-hour Volunteer Training course and other education opportunities are offered for those wishing to volunteer- Visit the website for a full list of services available

Accessibility: Fully Accessible \Primary Contact: Natasha Girard, Executive Director; Phone: 250.763.5511; Email: [email protected] \Hours: Mon-Thu: 8:00am - 4:00pmFri: 8:00am - 1:00pm \Languages: English

Close To: Cooper Rd and Springfield Ave

Facebook: www.facebook.com/CentralOkanaganHospiceAssociation/Instagram: www.instagram.com/centralokhospiceassoc/LinkedIn: www.linkedin.com/company/central-okanagan-hospice-associationPinterest: pinterest.com/cohospiceassocRSS: www.hospicecoha.org/feedTwitter: twitter.com/COHospiceAssoc

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- Supports, encourages, and improves the quality of education and the well being of students in the Central Okanagan School District- Encourages PACs to provide a parental voice to educational decision making- Promotes and encourages parental involvement \Primary Contact: Shelley Courtney, President; Email: [email protected] \Languages: English

Close To: Hollywood Rd and Springfield Rd

Facebook: www.facebook.com/sd23copac/Twitter: twitter.com/COPACSD23

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- Broad-based collaborative community initiative that creates opportunities and activities that enhance community connections, increase literacy awareness, and increase access to sustainable supports and services in local communities- Promotes life-long learning for everyone, listening to community voices, literacy informed community development, linkages between organizations, learners, and literacy support services \Primary Contact: Emily Veenstra, Literacy Outreach Coordinator; Phone: 250.763.0456; Email: [email protected] \Languages: English

Close To: Bertram St and Leon Ave

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- We aim to help lessen the impact of crime and/or trauma on victims, witnesses and their friends/families- Provides services to victims/witnesses of crime and/or trauma who may or may not have reported the crime to police or be involved with the criminal justice system- All services offered are free of charge and are confidential, however, we are required to report to RCMP any information about a situation of unreported violence in relationships, child abuse, or danger to self or others upon disclosure- Services include, emotional support, practical assistance, information on the status of the police file, information on the Criminal Justice System, Court Support including court orientation and accompaniment, assistance with official forms, e.g. Crime Victims Assistance Program (if eligible), Victim Impact Statements, information on safety planning including home security and personal safety, referrals to other agencies and services, and crisis intervention.- If you are a victim of crime, British Columbia’s Victims of Crime Act gives you the right to receive information about: Victim Services available to you, Crime Victim Assistance Program; how the criminal justice system works, the status of the police investigation, and court case, the administration of the offender’s sentence, your rights to privacy. \Primary Contact: Christene Walsh, Police/Community Support Services Manager, Regional District of Central Okanagan; Phone: 250.470.6242; Email: [email protected] \Hours: Office Hours: Mon-Fri: 8:00am - 6:00pm [weekend coverage via police call-out] \Languages: English

Close To: Richter St & Clement Ave

Facebook: www.facebook.com/BCRCMPnews/Twitter: twitter.com/KelownaRCMP

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- Works as a Sponsorship Agreement Holder (SAH) with Citizenship and Immigration Canada (CIC) to sponsor refugee families- Members of this SAH include the First United Church, Rutland United Church, Winfield United Church and St. Paul's United Church- Other groups involved in sponsoring refugees are the Lutheran Anglican Refugee Committee, the Kelowna Gospel Fellowship, the Islamic Centre of Kelowna (Kelowna Masjid), the Mission Creek Alliance Church, St. Charles Garnier Church, St. Pius X Church, and the West Kelowna Initiative for Refugee Settlement

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- Recycles beverage containers, small appliance and power tools, electronics and residential lights at this location- This depot is a Multi-Material BC drop-off location- Large commercial pick-ups available from this location- For a complete list, visit the Return-It website or call the office \Hours: Mon-Sun: 8:00am - 5:00pmClosed statutory holidays \Languages: English

Close To: Kirschner Rd and Springfield Rd

Facebook: www.facebook.com/EncorpPacificTwitter: twitter.com/Return_ItYouTube: www.youtube.com/user/EncorpPacific

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- Recycles beverage containers, small appliances, power tools, electronics, residential fixtures and lighting at this location- This depot is a Multi-Material BC drop-off location- Large commercial pick-ups available from this location- For a complete list, visit the Return-It website or call the office \Hours: Mon-Fri: 8:00am - 5:00pmSat-Sun: 8:00am - 4:00pmClosed statutory holidays \Languages: English

Close To: Dease Rd and Leathead Rd

Facebook: www.facebook.com/EncorpPacificTwitter: twitter.com/Return_ItYouTube: www.youtube.com/user/EncorpPacific

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- Recycles beverage containers, small appliance and power tools, electronics, and residential fixtures and lights at this location- This depot is a Multi-Material BC drop-off location- Large commercial pick-ups available from this location- For a complete list, visit the Return-It website or call the office \Hours: Mon-Sun: 8:00am - 5:00pmClosed statutory holidays \Languages: English

Close To: St Paul St and Cawston Ave

Facebook: www.facebook.com/EncorpPacificTwitter: twitter.com/Return_ItYouTube: www.youtube.com/user/EncorpPacific

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